[READ FIRST] Common Technical Problems

These are the most common technical issues:


1. Question:
I want to change my email address for my account, is that possible?

Answer:
No. The Staff will not entertain account email changes for security reasons. It is your own responsibility to ensure that your email address is in proper working order when you create your account.


2. Question:
My exe.exe doesn't run!

Answer:
Ok i just found the solution.
Basically a "side-by-side" error refers to conflicting Microsoft Visual C++ redistributable versions. I.E. DRO runs on 2008 but your system, for some reason only has the most updated 2010/2012 versions installed.

FIX: http://www.microsoft...tion.aspx?id=29

It should work




Disclaimer: Please understand that this FAQ is not foolproof. Should you find that the answer in the FAQ does not absolve your problem, please proceed to either 1. Google it 2. Provide more details in a post 3. Restart your computer 4. Do a complete full reinstall of your JAMN Ran Client.



More questions - to be updated whenever appropriate

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